RT Software supporting customers during the current COVID-19 crisis
RT Software has sent a message to SVG Europe regarding the current coronavirus situation. “During the COVID-19 (Coronavirus) crisis, please be assured that RT Software continues to be committed to supporting every partner and client.
“As a company, we have adopted procedures and working practices to ensure that all of our business processes remain as effective as possible. According to government guidelines, many of our staff are now working remotely, but with the support of technology we are able to continue operating in an effective manner.
“If we are currently assisting you with a project, we will continue to collaborate with you to the best of our ability. We will do our best to assist, taking into account any restrictions or recommendations which are outside of our control.
“There is high demand for increased broadcast programming with reduced ability for actual production. These are testing times for everybody so we have put in place a few measures to assist the industry with remote playout and studio graphics plus also a programme to enable graphics and video server freelancers repurpose sports archive content.
“Please visit our website at https://rtsw.co.uk/covid-19 for full details.
“RT Software will continue to follow all government and health organisation recommendations in order to remain available for supporting you.
“For those with direct contact information, these details remain unchanged. For anything else, RT Software can be reached through our contact page: https://rtsw.co.uk/contact.
“For engaging with support effectively – especially with the current strategy of remote working – it is crucial to engage with us via email@example.com .
“We wish you, your colleagues and your families well — stay safe.”