Sky extends QA service for Sky Go and NOW TV

Video service quality assurance firm Agama Technologies has announced that British Sky Broadcasting has extended its DTV Monitoring deployment to also cover its over-the-top service playout. Sky has two OTT services: Sky Go, a TV Everywhere multiscreen offer for its DTH subscribers; and NOW TV, a standalone OTT streaming product targeting users from a new customer segment.

To be able to increase understanding and control of this service distribution, Sky has expanded its existing monitoring solution from Agama, allowing the company to also ensure that its adaptive bitrate (ABR) streaming services are always available with the right quality, thereby improving the end-user experience.

Vlad Korotkov, Senior Design Engineer Emerging Technologies at Sky, said: “At Sky we are committed to offering our customers high-quality content and the best quality TV experience possible. The Agama solution provides crucial insights to improve and ensure our OTT service delivery platform, which supports us in delivering a high-quality experience and service to our customers.”

Sky’s selected solution has its core in the Agama Analyzer OTT Edge and Enterprise Server EX products. The Analyzer OTT Edge is an ABR streaming quality assurance probe for fully automated QoE and QoS monitoring and testing of OTT audio and video services. The Enterprise Server EX integrates monitoring information from the Analyzers and correlates, refines and presents it in top-level views that give an understanding of when and where quality problems occur, where they begin and whom they affect. It also provides the foundation for sophisticated reporting and advanced analytics.

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