Tellyo appoints Olaya Gesteira as head of support and customer success

Olaya Gesteira has joined Tellyo as the company’s first head of support and customer success. She brings with her a decade of experience in customer service gained from a global IT and managed services brand and a BA in Communication and Media gained from Santiago de Compostela University in Spain.

“I’m extremely pleased to be joining Tellyo at this important stage of the company’s development,” said Gesteira. “Customer satisfaction has been a key ingredient in our growth to date, and it’s crucial that we build on this. As an agile and fast-growing brand, many of our product updates have come from direct customer feedback so we recognise the value of close partnership with our customer base and we’re committed to customer success across every area of our business.”

Tellyo CEO Richard Collins said: “Tellyo has doubled in size each year since 2016. We love having an agile, start-up mentality but we are now working with heavyweight global production brands and so our structure, processes and systems inevitably have to mature in tandem. Olaya’s appointment marks a new chapter for Tellyo as we more formally manage and enhance customer success.”