- Panel -

‘It’s Just Got to Work’ – Keeping Viewers and Subscribers Happy when Streaming Live Sport

Nursery Pavilion, Lord's Cricket Ground 22nd May 2019 1:50 pm - 2:30 pm

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Marcus Parnwell
Andrew Hall
Oliver Thompson

Sponsored by Interxion

Missing a crucial goal, a vital play or the winning putt is an armchair sports fan’s (and broadcaster’s) worst nightmare. But, in recent times, all these things have become more commonplace as live streaming services and OTT platforms fail to meet viewer expectations thanks to latency, buffering and low-quality video streams. Quite simply, much like TV, ‘it’s just got to work’. In this session, experts in internet distribution and user experience outline the secret to keeping subscribers happy when streaming live sport.


  • Oliver Thompson, BBC, Executive Product Manager
  • Marcus Parnwell, DAZN, Senior Vice President of Market Expansion
  • Andrew Hall, Tennis TV, Director


  • Tom Williams, Ostmodern, Chief Executive