GlobeCast partners YahLive
YahLive, the Abu Dhabi-based HD television satellite platform for the Middle East and North Africa (MENA) region, and GlobeCast have announced a new partnership in which GlobeCast will provide YahLive with a 24/7 monitoring and reporting service for YahLive’s satellite signals (video, audio, and data) across the MENA region.
As part of YahLive’s ongoing Customer Excellency (Customer First) program, GlobeCast’s around-the-clock, real-time monitoring and detection services will enhance YahLive’s quality control, maintenance and incidence response capabilities for its growing channel responsibilities.
The local monitoring and reporting initiatives will be done by GlobeCast at Jordan Media City (JMC), in Amman, Jordan.
The agreement was signed by Georges Baroud, CEO of GlobeCast Middle East, and Mohamed Youssif, CEO of YahLive.
Youssif comments: “As the region’s HD television satellite platform, YahLive has become synonymous with ‘Pure HD’ and the company that is spearheading MENA’s SD-to-HD conversion in response to the accelerated demand for premium-quality HD television — partnering with global leaders like GlobeCast ensures that we deliver on our number one commitment to television viewers and broadcast partners — to provide the best in service reliability, quality, and customer service.”
“Our solution offers YahLive the scalability and flexibility needed to meet its demands,” says Baroud. “GlobeCast is the first and only broadcast service provider to offer externalized monitoring services in the Middle East. In building this monitoring centre, we were searching for an integrated system that could do everything a channel needed. Broadcasters are concerned about their quality of service and are looking for professionals to help them.”