Riedel ticket-scanning tech at FC Bayern Basketball host venue
Working in partnership with Ticketmaster, Riedel/DECA implemented an access control system that simplifies and speeds guest entry into the arena. The concept offers not only fan security but also efficient visitor management for the club.
“We have observed the market for a long time and have opted for the well-known quality of Riedel/DECA and Ticketmaster. In a remarkably short time frame, they provided us with a robust, cleverly integrated solution featuring the latest in access control technology,” said Benedikt Peine, head of ticketing and merchandising at FC Bayern München Basketball GmbH. “The terminals themselves have a fresh, modern, and customised design combining new innovations such as mobile ticketing and fast barcode recognition, and the minimal cabling needed to support them made installation both convenient and cost-effective. The speed of the installation and the efficiency of the ticket-scanning systems allowed us to start the new basketball season with a more secure entry system that has eliminated lines and streamlined entry for fans.”
In this joint project with Ticketmaster, Riedel/DECA quickly provided ticket-scanning terminals that ensure optimum security, validating tickets with bright LED indicators that prevent ticket misuse or counterfeiting, and increasing the rate at which guests can enter the arena. The clean cylindrical design of each terminal also affords plenty of space for branding. The installed solution supports guest management for more than 6,000 attendees per event.
“It was essential for FC Bayern to get a complete solution,” said Carsten Kerner, COO at Ticketmaster GmbH, who as general manager of ALBA Berlin for many years understands the requirements of professional basketball very well. “This is a collaboration of two partners who are leaders in their industries. We’ve already worked successfully with Riedel/DECA at the European Song Contest in Baku and know, that with their know-how and reliability, they are the ideal partner for this challenging project.”
Unlike the former system, which had to be set up manually, the new scan modules automatically recognise the date and event enabling effective and cost-efficient processing. The barcode reader integrated in the terminals can recognise and screen contactless mobile, print@home, and standard tickets as well as season tickets.